General Terms and Conditions and customer information

I. General Terms and Conditions

§ 1 Basic provisions

(1) The following conditions apply to all contracts concluded with us as a service provider (SoBuy Commercial GmbH) through the

website Unless otherwise agreed, there is no provision for the application of own conditions.

(2) The consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that they cannot

be attributed neither to its commercial activity nor to its independent professional activity. The professional is any natural person or

legal entity or a partnership with legal capacity which acts in execution of its own in concluding legal transactions

independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The object of the contract is the sale of goods.

(2) When we place a product on our website, we make you a binding offer to enter into a contract

via the online shopping cart system under the conditions indicated in the item description.

(3) The purchase agreement is created by the online shopping cart system as follows:

The products selected for purchase are placed in the "cart". The specific button in the navigation bar allows you to access the

"cart" and to make any changes at any time.

After calling up the “Checkout” page and entering your personal data, as well as the payment and shipping conditions, finally displayed

the order data as an overview.

If you use instant payment as a payment method (e.g. PayPal / PayPal Express, Amazon Payments, instant bank transfer),

you will be guided through the order overview page of our online shop or forwarded to the website of the system provider

immediate payment.

If you are directed to the instant payment system, enter or select the required data. Finally, you will be taken to the website

of the immediate payment provider, or, after being redirected to our online shop, you will be shown the order data

as an overview.

Before submitting your order, you have the option of checking again or changing the data entered in the order overview

(also through the "Back" function of the Internet browser), or to interrupt the order. By sending the order, with the button "Order

with payment obligation "the legally binding acceptance of the offer and the consequent stipulation of the contract are confirmed


(4) The processing of the order and the transmission of all the information necessary for the conclusion of the contract take place via e-mail

partially automated. Make sure that the e-mail address stored with us matches, that the reception of the e-mails is

technically ensured and, in particular, that it is not blocked by the SPAM filter.

§ 3 Right of retention, retention of title

(1) You can exercise the right of retention only if it concerns credits of the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.

§ 4 Guarantee

(1) Legal warranty claims for defects apply.

(2) As a consumer, please check the goods at the time of delivery to check for completeness and the presence of defects

obvious and damage to transport and to communicate any complaints as soon as possible to us and the shipper. In case of omission this does not

effect on legal warranty claims.

§ 5 Applicable law, place of performance, jurisdiction

(1) German law applies. For consumers, this applicable law applies only if the protection granted is not subtracted from the provisions

binding on the law of the consumer's habitual residence status (principle of prevalence of the most favorable rule).

(2) The place of performance for all services for commercial relations with us and the competent court are our headquarters, if you do not

either a consumer but a trader, a legal person governed by public law or a separate public law asset

The same applies if you do not have a general place of jurisdiction in Germany or the European Union or if you have your domicile or habitual residence

are not known at the time of the summons. The right to apply to the court of another competent court remains unaffected.

(3) The provisions of the Vienna Convention on the international sale of goods are expressly not applicable.

II. Customer information

1. Identity of the seller

SoBuy Commercial GmbH

New Höltigbaum 6

22143 Hamburg


Phone: + 494063307924


Alternative dispute resolution:

The European Commission provides a platform for alternative extra-judicial dispute resolution, accessible on the website

2. Information relating to the formulation of the contract

The technical steps related to the conclusion of the contract, the conclusion of the contract itself and the correction options are performed in

compliance with the "conclusion of the contract" legislation in our standard business conditions (part I.).

3. Contractual language, saving of the contractual text

3.1 The contractual language is Italian.

3.2 The full contractual text is not saved with us. Before sending the order through the line - cart system the data

contracts can be printed using the browser's print function or saved electronically. After the reception

of the order from us the order data, the information required by law for distance selling contracts and the Conditions

General business are sent back to you by e-mail.

4. Codes of conduct

4.1 We have subscribed to the Trusted Shops GmbH honor code which can be found at:

5. Main characteristics of the goods or services

The essential characteristics of the goods and / or services are found in the relative offer.

6. Prices and methods of payment

6.1 The prices shown in the respective offers represent total prices. They contain all the components of the price, including all


6.2 The shipping costs accrued are not included in the purchase price. They can be called up via a button

correspondingly marked on our website or in the relevant offer, during the ordering process they come

shown separately and must be supported by him, unless shipping is free.

6.3 The costs incurred for the transfer of money are at your expense even in cases where the delivery takes place in a Member State

of the EU but the payment is made outside the European Union.

6.4 The payment methods available to you are visible by pressing a correspondingly marked button on our site

internet or its offer.

6.5 Unless otherwise specified for individual payment methods, the payment rights resulting from the stipulated contract expire


7. Terms of delivery

7.1 Any conditions, terms and any restrictions on supply that may exist are visible at the push of a button

correspondingly marked on our website or in the relevant offer.

7.2 If you are a consumer, it is established by law that the risk of accidental loss or accidental deterioration of the thing sold

during shipping it passes to the customer only upon delivery of the goods, regardless of whether the shipment is

insured or not. This does not apply if you have independently commissioned a transport company not named by us or a person

responsible for carrying out the shipment.

8. Legal warranty claim for defects

Liability for defects is based on the "warranty" rules contained in our General Conditions (part I).

These General Conditions and customer information have been prepared by lawyers specialized in IT law of the Händlerbund and

they are permanently checked to verify their legal compliance. Händlerbund Management AG guarantees the legal security of

texts and is responsible for warnings. Further information is available at:

de / leistungen / rechtssicherheit / agb-service.

last update: 27.10.2020